Transitioning to Aqueity
We understand that announcing your decision to outsource your IT services to Aqueity can be a sensitive subject. To help smooth the transition, we'll work collaboratively with you and your team through every step in the transitioning process, and if need be, one of our consultants will provide the necessary guidance for delivering the news to your organization.
Aqueity performs a complete backup of all servers before beginning the transition to the role of primary service provider, ensuring full protection of your critical business data.
You'll have a dedicated primary and secondary technician assigned to your business. This team-oriented approach ensures constant timely delivery of the expertise you need: 24 hours a day, 7 days a week, and 365 days a year.
A Plan for Every Detail:
From day one, you'll receive the five-star service on which our reputation was built and this is just a precursor to the friendly, personalized attention you'll enjoy as a long-term client. Aqueity dedicates additional IT resources during the initial transition stage, allowing us to address the "laundry list" of outstanding issues that have plagued users. This practice has helped win over even the most reluctant team members.
Project Management & Documentation:
After over 15 years in the Chicago IT services business, Aqueity has created the most thorough, well-defined processes and procedures for managing the transition to your outsourced IT provider. A meticulous attention to detail in project management ensures that every possible piece of information related to your IT infrastructure is captured and documented during the transition phase, minimizing hassle for everyone involved.
Our resident CIOs work with you to create a technology roadmap, allowing you to seamlessly plan and budget for the growth of your business.
For more information on how to transition to Aqueity contact one of our Client Partners for more info.